Privacy Statement
Bigfoot & Pickle Face™ is committed to protecting your privacy and we will not sell or disclose any information that identifies you to a third party without your prior approval. We may use the information we collect to periodically notify you about new services or special offers we think you'll find valuable. If you would rather not receive this information, you may send an e-mail to info@bigfootandpicklefacecreations.com with "unsubscribe" as the subject line. Bigfoot & Pickle Face™ does not sell, trade or rent your personal information to others.
Copyright and Angel Policy
All of our designs are original works of art created by Bigfoot & Pickle Face™ Creations, and as such, are copyrighted and trademarked by Bigfoot & Pickle Face™ Creations. We are an angel company, so we encourage you to use our stamped images in your own hand-stamped craftwork and projects for personal enjoyment, giving or to sell. We intended them for use with kid crafts or scrapbooking projects.
If you would like to sell your hand-stamped projects using our images, please follow the guidelines listed below:
1.
Each piece created for sale must be individually hand-stamped by the selling artist and may not be reproduced or copied in any form by any means, graphic, electronic, or mechanical, including photocopying or computer scanning and printing. Artwork for sale must be personally hand-stamped by the selling artist, and any mass production or use of paid workers is prohibited.
2.
The following notice must appear on hand-stamped artwork created for resale: "Designs © Bigfoot & Pickle Face™ Creations."
3.
There are no quantity limits for selling hand-stamped craftworks that abide by the restrictions as stated in this policy.
4.
Completed, hand-stamped projects may be sold at craft events, community fundraisers and over the Internet. Bigfoot & Pickle Face™ Creations trademarks and logos may not be used prominently or in any manner which might lead consumers to believe the hand-stamped artwork is a Bigfoot & Pickle Face™ Creations product.
5.
If you display your work on the Internet on your blog, web site or gallery, in addition to giving credit for the images in text, we would be appreciative if you could provide a link to the appropriate Bigfoot & Pickle Face™ Creations website: www.bigfootandpicklefacecreations.com
6.
Bigfoot & Pickle Face™ may amend its policies governing the use of its copyrighted designs and images, including the Angel Policy, at any time. Amendments to such policies are effective upon publication unless otherwise noted and will be posted on the official Bigfoot & Pickle Face™ website. Bigfoot & Pickle Face™ reserves the right to deny or terminate permission to use Bigfoot & Pickle Face™ Creations designs and images with respect to any particular person.
Customer Service
Our goal is to provide our customers with an easy, fun, safe and satisfying shopping experience. Please submit an email to info@bigfootandpicklefacecreations.com with any suggestions, issues or concerns you may have or if you want to submit a photo of your kid craft or scrapbooking page. We strive to respond to all requests within 24 hours. As we are a family owned business with no physical storefront, the best form of communication is via email. We realize not all questions can be answered by email, so we will contact you by phone if additional communication is needed. The company is located in Wisconsin which is central standard time. We look forward to exceeding your expectations in both quality and service.
Return Policy
We appreciate your business and your satisfaction is important to us. Bigfoot & Pickle Face™ offers the finest quality products and our stamps are made in the USA. We want you to be satisfied pleased with every item you purchased.
- We accept returns on all products up to 30 days from delivery date. The item/items must be unopened and in the original packaging as well as unopened and in the original box. To ensure proper credit, please include a copy of the invoice. If you should wish to return an item for any reason, please contact us at info@bigfootandpicklefacecreations.com, the Customer Service Staff will give you the address for your return.
- The Customer is responsible for return shipping and insurance on returns, except when defective or mis-shipped products are sent. We recommend you insure the package and keep the shipping receipt on hand until credit is issued. Refunds will be issued upon return of the product in good condition and should appear on your credit card statement within 7 to 14 days.
- Stamp Set Returns. If you would like to return a stamp set for any reason, feel free to send it back to us as long as it is unopened and in its original packaging. All returned stamp sets must be received in sellable condition without any signs of ink. If the stamp set arrives damaged, please be aware that a fee of $5.00 will be assessed for repackaging. We strongly recommend using a box for all stamp set returns and not placing them in an envelope. Please contact us at info@bigfootandpicklefacecreations.com if you have any questions.
- Exchanges. If you ordered an item in error or prefer a different product than the one you have received, we ask that you place a separate order for the items that you do want and return the unwanted merchandise for credit. If you purchased the item though another location other then the online store, please return it directly to the original place of purchase.
Order Changes
Please understand that we are unable to make order changes. Since you are ordering through our online ordering system, once your order is placed and your credit card charged, we will not be able to add or remove any items. We urge you to check your order for accuracy before submitting it for processing.
Back Ordering Items/Out of Stock Items
We strive to keep all products in stock; however there may be times where an item is not available. We do not offer the option to backorder out of stock items [not available]. If you would like to be notified when the item is available, please email info@bigfootandpicklefacecreations.com and at that time you will be able to place an order online for those items.
Welcome to Bigfoot & Pickle Face™
Fun and Interactive Clear Rubber Stamp Kits for Kids Crafts
Copyright 2010 by Bigfoot & Pickle Face Creations.